Full Service Pocono Property Management
RESOURCES
01
Advertisement services:
- Property will be photographed
- Property will be advertised on a multitude of the most actively visited websites including but not limited to Homes.com, Trulia, Zillow etc.
Rental listing will be placed on MLS (no additional charge for co-broke) - Lockbox will be placed on property for outside office (agents) showings. All showings will be recorded.
Tenant services:
- Answer phone calls and email inquires about vacancies
- Show vacant properties to potential tenants
- Accept rental applications
- Run compilation credit report, employment verification and rental history check on all potential tenants
- Screen rental applications for inconsistencies (check local tax records)
- Accept initial rents and deposits
- Sign and explain the rental agreement to tenant
- Sign property condition checklist during move in with tenant
- Give required disclosure forms
Consultations services to rental owner:
- Comparative rental market analysis
- Provide owners tasks to convert property to rental legally (Township Rules and Regs!)
- Provide owners with consultation during lease and Rent to Own offers
Online web portal for owners:
- Allows you to Update personal and property information
- View multiple financial documents for your rental properties
- Various Association Forms
- Various Township Forms
- Hit counts (number of potential renters/buyers looking at your home)
- View important information about community bylaws and much more
- View work orders
- Update banking and direct deposit information
Property turnover:
- Negotiate new lease with tenant to re-rent
- Sign property condition checklist during move out with tenant
- Provide owner with estimate of “rent ready”
Rent collection:
- Collect rents when due
- Promote and establish auto draft and electronic payment accounts (scheduled for 1st Qtr. 2011)
- Sign and send rent receipts
- Maintain rent-collection records
- Collect late rents and charges
- Prepare late rent notices
- Serve late rent, pay or quit, and unlawful detainer notices
- Serve rent increase and tenancy termination notices
- Deposit rent collections in bank (Local Banks Only)
Maintenance:
- Conduct quarterly drive-by inspections
Provide monthly report of maintenance, repairs, and utility expenses to owner - Give rental violation notices when applicable
- Order the cleaning of hallways and entryways and other common areas (Multi-Units and
- Apartment Buildings ONLY)
- Replace light bulbs in common areas (Multi-Units and
- Apartment Buildings ONLY)
- Order the cleaning of stairs, decks, patios, façades and sidewalks (Multi-Units and Apartment Buildings ONLY)
- Order the cleaning of garage oils on pavement (Multi-Units and Apartment Buildings ONLY)
- Order the cleaning of garbage and debris on grounds (Multi-Units and Apartment Buildings ONLY)
Repairs:
- Accept tenant complaints and repair requests
- Inform Owner of maintenance and repair needs
- Categorize and maintain written log of tenant complaints
- Any repair completed by ourselves or by the home warranty company is included in monthly rent
- Any remodeling or major repair supervision is not included in the monthly maintenance fee
Other Responsibilities:
- Provide his/her phone number to tenants as an emergency contact number. Within reason, Manager should be able to respond at any time to an emergency (24Hrs).
- Meet or call Owner weekly (or monthly) to consult on the job priorities and give updated reports on status of residents and management priorities (Multi-Units and Apartment Buildings ONLY)
- Submit weekly/monthly time sheets to owner detailing activities, materials purchased and receipts (Multi-Units and Apartment Buildings ONLY)